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ehome dha gov za |How To Access eHome Affairs

ehome dha gov za portal has been enabled for South African Citizens . The Department of Home Affairs is proud to present eHomeAffairs to enable you as a South African citizen by birth to apply to utilize the online services.eHomeAffairs allows the following:

  • Submit ID and Passport applications online,
  • Make online payments for applications,
  • Make bookings where allowed.

Note: (A branch visit is mandatory to capture and\or verify your biometric details, i.e. photo, fingerprints and signature). You can also finalise your application at any Home Affairs office; no appointment is required.

How To Register For South Africa eHomeAffairs

This easy-to-use, flexible process allows you to do all of the following within a safe, secure, online environment:

  • Create profile,
  • Capture your application,
  • Attach supporting documents,
  • Make payment, and
  • Schedule appointments at Home Affairs enabled bank branches

eHomeAffairs allows you to complete your application and save it, should you wish to submit it at a later stage.

How To Access eHome Affairs | ehome dha gov za

  • Here are the steps to access eHome Affairs:
  • Visit the eHome Affairs website: Go to the eHome Affairs website (https://ehome.dha.gov.za/ehomeaffairs/) on your web browser.
  • Create an account: Click on the “Create an Account” button, then follow the prompts to create a profile with your personal information, including your South African ID number, name, and contact information.
  • Verify your account: After you have created your profile, you will receive a verification email from the Department of Home Affairs. Follow the instructions in the email to verify your account.
  • Log in: Once your account is verified, log in to the eHome Affairs platform using your username and password.
  • Choose the service you need: You can now access a range of services, such as applying for a new ID card or passport, or renewing your existing documents.
  • Follow the prompts: Depending on the service you need, you will be prompted to provide additional information, such as your current documentation, biometric data, and payment details.

How To Use eHome Affairs Portal

Register a profile on eHome Affairs

Registering on eHomeAffairs requires “creating a profile” with a secure password.

“Complete” your personal details.

“Create” a password.

“Answer” the security questions.

Capture the verification OTP (OneTimePin) received via SMS to confirm your cellphone number

Log in to your profile

Capture the logon OTP (OneTimePin) received via SMS

Complete the application form

→The application form is for a Smart ID Card and/or Passport.

→You can “capture” and “submit an application form” for yourself or for a minor directly related to you, typically for a minor requiring a passport for travelling purposes.

→All fields highlighted in red are mandatory and must be “completed”.

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Submit the completed application by selecting “Submit”
Upload your supporting documents, if applicable

→Required supporting documents will be listed.

→Please note that originals will be required to be presented at the branch or bank office.

Make the online payment

“Capture” your banking details.

→Please note that submitting a payment on eHomeAffairs is only an instruction to your bank.

→In order to complete the payments process you need to log on to your internet banking to

“authorise the payment”.

→A payment authorisation process guide can be requested from your bank.

→Once the payment has been authorised, please note that the bank payment verification process must take place, which may take a few minutes.

Make a booking at a Home Affairs enabled Bank Office

→Please note that digital biometrics can be captured at any Home Affairs office or at a Home Affairs enabled Bank office, for which a booking is a prerequisite.

→You do not need to make a booking to provide your biometrics at any of the Home Affairs offices.

Print your Confirmation Letter

→The barcoded confirmation Letter as well as your ID Book (if available) must to be “taken with when going to the branch or bank office”. After clicking on Download Confirmation, save the document to your PC and open with PDF.

Contact Details For eHomeAffairs

Home Affairs Headquarters

Contact Centre

csc@dha.gov.za
Pretoria, Gauteng, South Africa
Phone: 0800 601 190

Home Affairs Headquarters

info@dha.gov.za
Pretoria, Gauteng, South Africa
Phone: 012 406 2500

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